Return Policy
Returns
Returns are accepted within 14 days of delivery for unused items in their original condition and packaging.
To start a return, please email orders@memorymarket.shop with your order number.
Non-Returnable Items
The following items cannot be returned:
- Stickers
- Air fresheners
- Sale items
- Opened or used products
- Gift cards
Return Shipping
Customers are responsible for return shipping costs unless an item arrived damaged or incorrect.
Refunds
Refunds will be issued to the original payment method after the return is received and inspected.
Please allow 5–10 business days for your bank to process the refund.